behavioural research gallery
To build robust relationships and services around a strong proposition and the Orbit Group business plan for 2015-2017, and to ensure community impact was sustainable.
15 stakeholder interviews, 4 focus groups, 8 interviews with parents in Bexley, and 4 top-up interviews.
Strategy is being refined around the discovery that wellbeing, stability and balance are key drivers for customers. A uniform CI ‘brand’ strategy is also being explored.