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Lifestyle Improvement & Wellbeing Services

Equipping people, workplaces and communities to live and work well.

We provide health and wellbeing services that empower individuals and organisations to improve their physical, emotional and mental health. Our Behaviour Change experts deliver personalised, holistic wellbeing programmes, tools, and support designed to inspire sustainable lifestyle and behaviour change that lasts.

Our ICE Approach

Insight & Understand

We start with people. Using behavioural science, data analytics and lived-experience research, we uncover what drives behaviour and what gets in the way. Our AI Behaviour Engine deepens this understanding, identifying patterns, barriers and motivations to help tailor support, personalise engagement and predict what works best for each person and place.

Co-Design & Deliver

Working through Integrated Neighbourhoods, we bring partners together across health, care and community systems to co-create services that reflect local needs and culture. From prevention to behaviour change, our Well Base model provides a framework for creating environments, physical, digital and social that make wellbeing the easier choice.

Embed & Evolve

We don’t stop at delivery. We help systems learn, adapt and grow through feedback loops, data insight and continuous improvement. Behavioural learning is embedded at every level, helping people and partners sustain change and measure what matters; wellbeing, connection and impact.

Integrated Lifestyle Services

We deliver evidence-based health and wellbeing programmes that combine expert guidance, personalised coaching, and ongoing support to help people achieve long-term improvements in their health and lifestyle. Our Behaviour Change Coaches provide holistic support in communities, workplaces, and online, ensuring flexible and accessible support for everyone. Each participant is guided by qualified health coaches trained in person-centred care, with specialist input from nutritionists, clinical experts, and health psychologists.

Working directly with one of our Behaviour Change Coaches, we provide clients with effective support for smoking cessation, weight management, alcohol reduction, increased physical activity, social confidence and connection, and improved mental wellbeing,empowering individuals to make sustainable lifestyle changes that last.

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Stop Smoking Services

Our NCSCT-trained Behaviour Change Coaches deliver evidence-based stop smoking programmes using a whole-person, person-centred approach. We provide personalised behavioural coaching alongside a range of smoking cessation tools, including access to medications, vapes, and nicotine replacement therapies (NRTs).

Delivered in the community, workplace, and online, our stop smoking services help individuals identify and overcome the habits and triggers that contribute to smoking. With expert guidance and ongoing support, we empower people to quit smoking for life, improve their wellbeing, and achieve lasting health transformation.

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Healthy Weight Services

Our weight management programmes empower individuals to achieve and maintain a healthy weight through personalised one-to-one coaching, group support, and digital wellbeing tools. We use a person-centred, whole-person approach that supports both mental and physical health, ensuring each individual receives tailored guidance that fits their unique lifestyle and goals.

By helping people build healthier habits, increase confidence, and improve long-term wellbeing, we create lasting, sustainable results. Our healthy weight services are delivered in the community, workplace, and online, making expert support accessible to everyone.

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Man doing sit ups at home

Improvement service engagement

We improve engagement with priority and hard-to-reach groups for programmes such as NHS Health Checks, vaccination initiatives, and community health and wellbeing services. Through co-designed, insight-driven engagement strategies, we ensure services are accessible, relevant, and effective for the people who need them most.

Working in collaboration with health and community partners, we develop targeted training programmes and public health uptake campaigns that inspire informed action and sustained participation across local populations.

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Liv Life Liverpool team doing public outreach and engagement work
Quotation from Sakthi Karunanithi, Director of public health, Lancashire county Council - “ICE helped us move from service delivery to system enablement, connecting people, data and design to create real, lasting wellbeing.”

Ask the experts

Jayne Prendergast

Healthy Lifestyles Operations Director

Mand

Amanda Madden

Chief Behavioural Strategist

Caitlin Williams

Director of Strategic Projects & Innovation