Safeguarding at ICE Creates Ltd 

ICE Creates Ltd is committed to safeguarding and promoting the wellbeing of children, young people and adults at risk who come into contact with our organisation, our people or the services we deliver. 

We believe that everyone has the right to be treated with dignity and respect and to be protected from abuse, neglect, exploitation and harm. Safeguarding is everyone’s responsibility, and we are committed to creating safe, inclusive and supportive environments across both our face-to-face and digital activities. 

Our safeguarding arrangements apply to our employees, associates, contractors, volunteers and anyone working on behalf of ICE Creates. Our approach is underpinned by relevant UK safeguarding legislation and guidance and is reviewed regularly to ensure our arrangements remain appropriate and effective. ICE’s current Safeguarding Policy references legislation and guidance including the Children Acts 1989 and 2004, Care Act 2014, Safeguarding Vulnerable Groups Act 2006, Equality Act 2010, Protection of Freedoms Act 2012, Domestic Abuse Act 2021 and UK data protection requirements.   

Our commitment 

ICE Creates is committed to: 

• Putting the safety and wellbeing of children, young people and adults at risk at the heart of our work; 
• Promoting a culture in which safeguarding concerns are recognised and taken seriously; 
• Ensuring people working on behalf of ICE understand their safeguarding responsibilities; 
• Providing appropriate safeguarding training and maintaining awareness across our workforce; 
• Responding promptly and appropriately when concerns are raised; 
• Working with commissioners, partners and relevant safeguarding organisations where appropriate; and 
• Continually reviewing and improving our safeguarding practice. 

These commitments reflect the principles and arrangements set out in ICE’s existing Safeguarding Policy.   

Raising a safeguarding concern 

If you have a safeguarding concern relating to an ICE Creates service, activity or a person working on behalf of ICE, please tell us as soon as possible. 

Contact:

ICE Creates Ltd
2 Abbots Quay
Birkenhead
Wirral
CH41 5LH 

Email: [email protected]
Telephone: 0845 519 3423. 

If somebody is in immediate danger or there is an emergency, contact the emergency services by calling 999. 

If your concern relates to a service that ICE delivers on behalf of another organisation, we may work with the relevant commissioner or safeguarding authority to ensure the concern is handled appropriately. 

Our Safeguarding Policy 

ICE Creates maintains a formal Safeguarding Policy covering the safeguarding of children, young people and adults at risk. The policy establishes responsibilities, reporting arrangements, training requirements and processes for responding to safeguarding concerns.   

A copy of our Safeguarding Policy can be made available on request.