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For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

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Support Barking, Havering & Redbridge University Hospitals Trust to emerge from special measures through the development & delivery of a major leadership programme

Challenge

The Trust had been in special measures for over 3 years when they commissioned ICE to design and deliver a leadership programme for the top 90 senior clinical and corporate leaders.

To enable the Trust’s vision: “To deliver outstanding healthcare to our community, delivered with pride” leaders needed to be able to think, do and work in different ways to transform services and teams within the health and care system.

Solution

The Horizons and Dynamics Leadership Development Programme supported a shift in the culture of the organisation to one where the focus was on developing relationships, collaborative working and improvement becoming
‘business as usual’.

Building trust and handling conflict effectively, as well as managing resilience, were regarded as essential leadership competencies for the demands of the transformation which was to be at scale and pace.

 

 

The Outcomes

Employees directly led by leadership delegates reported:

    • Increased delegation, encouragement and empowerment
    • Higher levels of confidence in the leader
    • Increased leadership competence in prioritisation, conflict and time management and reflection before action
    • Leaders having more time for their team

Leadership Development

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