For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.
We help managers and leaders to identify simple and effective engagement behaviours including active listening and creating space to listen, coaching skills, co-creation and design and developing accountability for results.
How many times do we see others, or hear ourselves say ‘Our people are our strongest asset’.
Is this really true? Are we walking the talk? How would our people know this?
Asking these challenging questions demonstrates a team or organisation that wants to improve and through the aligned talent and will of their people - truly their greatest asset - achieve more than ever imaged.
Compassion & Kindness
Based on models of Kindness and Compassionate Leadership we work on the principles that we have to first understand and look after ourselves and our people to be able to look after and serve our clients. We know that where employees feel valued, trusted and listened to, they are more productive, innovative, present and engaged in delivering high quality outcomes. Together, we foster a culture of compassion and kindness - to self, others and customers.
'What Really Matters' to People?
Working with teams we will understand ‘what really matters’ to people and also understanding what the customer values. We help to co-design the environments and behaviours for success, aligned to Values, Mission and Vision. We help managers and leaders to identify simple and effective engagement behaviours including active listening and creating space to listen, coaching skills, co-creation and design and developing accountability for results.
Simple and Effective Feedback
We can support with simple and effective feedback tools that help all practice honest conversations about what works well and what could be improved, focused on strength and value.
Working alongside your Human Resources and Workforce Planning we can help design practical approaches to attract, recruit, retain and develop the right people for your organisation and ensure Values and Attitudes are aligned. We can also support effective development and succession planning.