How can we help?

Together We
Make Better Happen

For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

Together We Make Better Happen

For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

We’d love to connect with you.

Virtual Focus Groups

Our Virtual insight experiences are powered by Clean Language questioning and Live Graphic Scribing, which adds richness and depth to discussions with a digital asset that can be referred back to multiple times.

 

Change has happened fast in our workplaces, homes and communities. Now, before it’s too late and old habits return, you have a unique opportunity to learn from what’s happened and bring about change that is built to last, driving transformation and growth. 

For people to adopt new ways of working – to support long term productivity and creativity, to help your organisation achieve its goals and purpose – you need to understand what’s facilitating and what’s impeding your team’s effectiveness.


Even if face-face isn’t an option, we can help you and it will be as powerful as face to face.

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Be Plas
Arden & Gem
a2dominion
Aqualogic
AstraZenica
BHR - NHS
Britains Energy Coast
Rolls Royce
The Body Shop
University of Manchester
Torbay Pharmaceuticals
Tatton Park
Rimmel
OFWAT
Community Gateway
British Psychological Society
Compassion UK
Department of Health
Great Western Railways
Lake District National Parks
General Medical Council
Merseyside Fire & Rescue Service
Boehringer Inglehiem
Eli-Lilly
Manchester University Hospitals Trust
Nursing and Midwifery Council
NHS England
Olympus
Orbit
Healthy Schools
Hive
Merseyside Police
University of Durham
Sport England
NHS Collaborate
Wirral MBC
SQUIBB
Faculty of medical leadership
North West Ambulance Service
Coventry City Council
Livability
Liverpool City Council
Merseytravel
Homerton NHS
Uclan
rada
Home Group
Kirklees Council
NHS Blood & Transplant
Riverside housing
NHS Gloucesetershire
Stoke-on-Trent
GCC
Project

 

Ask us about Virtual Focus Group Facilitation

Our Virtual insight experiences are powered by Clean Language questioning and Live Graphic Scribing which adds richness and depth to discussions with a digital asset that can be referred back to multiple times.

We are embracing technology to uncover where your teams are at, how they want to be and what’s useful and hindersome about now. We will give you the clarity you need to make informed strategic decisions to build a better future with full confidence.

We’re already working with teams to explore and co-create new ways of working, gathering the same level of depth in fact at times deeper than traditional qualitative research - something that can’t be achieved with survey data alone.

 

 

What are the Benefits to You?

  • Ready to go from the comfort of your own home; All parties join the group from their office or home anywhere in the country, without costs and hassles associated with travel or specialised videoconferencing equipment. Respondents no longer have to fight traffic or allow extra time to get to an unfamiliar location for a two-hour focus group. 
  • Honest and open feedback; Because consumers are able to participate from a location most comfortable to them, they are apt to be more open and honest with their feedback. Since group members can see and hear each other, the dynamic of the discussion is much richer. We can observe facial expressions and other voluntary and involuntary cues, as well as clarify ambiguous responses. 
  • Rich discussion; Insights are captured in real-time. Video snapshots, written notes, polls and discussion chats are instantly recorded online. Discussions between the moderator and client team are also preserved for documentation purposes. Waiting for deliverables such as DVDs to share with colleagues are replaced with online viewing capabilities within hours of the session.
  • Quick turnaround; Insights are captured in real-time. Video snapshots, written notes, polls and discussion chats are instantly recorded online. Discussions between the moderator and client team are also preserved for documentation purposes. Waiting for deliverables such as DVDs to share with colleagues are replaced with online viewing capabilities within hours of the session.

 

 

Our virtual focus group helped us as a team learn from the changes we have experienced.
We can help you too by providing the insight to support your organisation to move forward,
and the lessons and opportunities you will want to hold onto.

We’re committed to making better happen!